Ballet products are built around a combination of hardware and software security in order to protect your crypto assets from potential attacks. This article tells you how to make sure your Ballet product is genuine.
Two simple checks will assure you that your product is a genuine Ballet product:
- Origin of the Ballet product
- Hardware integrity
Buy from authorized channels
Purchase directly from Ballet or through an authorized reseller to make sure you receive an authentic product. Our official sales channels are:
- On-site Conference/Exhibition sales direct from Ballet
*Ballet products purchased from other vendors are not necessarily dubious. However, we do strongly recommend that you perform the appearance inspection below to ensure that your product is genuine.
Inspect the appearance:
To help distinguish authentic Ballet products, please refer to the following guide:
https://www.ballet.com/anti-counterfeiting
This page provides detailed information on our anti-counterfeiting measures, the verification process, and the features you should look for in a genuine product.
*Since Ballet products are manufactured at different times, some characteristics, such as the color of the card, may present some slight differences. This has no impact on the functionality of your product, and your product is safe to use.
What should I do if I suspect my product is counterfeit?
If you have doubts about the legitimacy of your product, contact our support at support@ballet.com immediately. We’ll do our best to assist you in verifying its authenticity and guide you through the next steps.