To verify your product upon receipt:
- Download and open the Ballet Crypto mobile app.
- Scan the primary coin QR code on the product to begin the verification process.
- Follow the steps provided to inspect the physical product.
- Refer to our anti-counterfeiting guide for detailed information on our anti-counterfeiting measures, the verification process, and the features you should look for in a genuine product.
Note: Products manufactured at different times may have minor variations, such as card color. These differences do not affect functionality.
If you have concerns about your product’s authenticity, contact our support team immediately. We will assist you in verifying the product and guide you through the next steps.