1. Why is Ballet suspending the sale of Loaded Bitcoin products?
The decision to suspend the sale of all loaded products was made for strategic reasons, namely profitability and cost. We have decided to shift focus to our core offerings: high-quality cold storage solutions. This change allows us to better serve our customers and continue innovating in secure self-custody solutions.
2. When will Loaded Bitcoin products no longer be available?
Loaded Bitcoin products will no longer be available for purchase starting Wednesday, February 26, at 6:00 PM (PST).
3. Does this affect Ballet's other products?
No. Only Loaded Bitcoin products are being discontinued. All standard empty cold storage solutions remain available.
4. What happens to my existing Loaded Bitcoin product?
Your product will continue to function as intended. You still fully own and control the Bitcoin stored on your loaded device, and you can manage it as you normally would.
5. Can I still load Bitcoin onto a Ballet cold storage product?
Yes! Our empty cold storage wallets remain available, allowing you to safely store Bitcoin by loading funds yourself.
6. Will you offer Loaded Bitcoin products again in the future?
While we have no immediate plans to offer loaded products in the future, we may revisit this decision in the future if overall business conditions change significantly. Subscribe to our newsletter and follow us on social media to keep track of all future updates from Ballet.
7. Who can I contact if I have further questions?
Our support team is happy to help! Please reach out to us at support@ballet.com or on social media (see below) for assistance.
Ballet Social Media Links